consumer protection

How New AI Tools Could Violate (or Support) Consumer Rights

Artificial Intelligence (AI) tools are rapidly becoming an integral part of our daily lives, transforming how we shop, communicate, and access services. As these technologies evolve, ...

Cross-Border Shopping: Which Consumer Protections Apply?

In today’s globalized world, cross-border shopping has become incredibly popular. With just a click, consumers can buy products from another country and have them delivered right ...

Class Actions: How Consumers Are Taking on Big Corporations

In today’s world, consumers often face challenges when dealing with large corporations. Whether it’s faulty products, misleading advertising, or unfair business practices, the struggle to get ...

What to Do if a Provider Adds Services You Didn’t Agree To: A Step-by-Step Consumer Guide

Imagine this: you review a bill only to find a medical practice, contractor, or telecom provider has added extra services you never consented to. Frustrating, right? ...

Legal Rights Around Hidden Fees in Loans and Credit Cards: What Every Consumer Should Know

If you’ve ever signed up for a loan or a new credit card and found your bank statement riddled with unexpected fees, you’re not alone. Hidden ...

What to Do If You’re Double-Charged by a Retailer: Practical Steps to Take Control

Have you ever checked your bank statement after shopping, only to notice a retailer charged you twice for the same purchase? It’s an unnerving discovery that ...

Dealing with Door-to-Door Sales: What’s Legal, What’s Not, and How to Protect Yourself

Door-to-door sales are making a quiet comeback, even in our digital-first age. For many, these unexpected visits spark frustration, concern, or even curiosity. Is it legal ...

How to Read the Fine Print in Contracts: Protect Yourself with These Simple Steps

Contracts are everywhere—from signing up for a new credit card to accepting a job offer or buying a house. Despite their importance, many people rush past ...

Understanding Your Basic Consumer Rights: Empower Yourself as a Smart Shopper

When you purchase a product or service, you expect fair treatment, safety, and transparency. But what if your expectations aren’t met? That’s where your basic consumer ...